Telemarketing this is the most common outsourcing field for work at home people.
Know try to fiend out why this is most popular outsourcing field for work at home people. Telemarketing work is mainly done over phone. Basically its handling customer mainly over the phone some time using email, fax or web. All those things can easily handle from home & basically in this type of job u have to convince your customers. So its does not important for outsourcing company whether tele marketers doing the job from home or from office.
There are two type of tele marketing one is inbound & other is outbound. But main thing is to creating sales leads. But on behalf of working principal this telemarketing work is categorically divided in to two parts
1, Business-to-business (B2B)
&
2, Business-to-consumer (B2C)
This both type of work can be done from home.
Business-to-Business: - This is defined as trade or commerce conducted electronically. This model of commerce is solely indented to be a point-to-point business without any third party involvement. It’s called B2B
Business-to-consumer: - Business involving individuals or end-to-end customer is referred to as Business-to-Customer or called B2C.A huge income source for work at home people.
So it’s up to the origination in which way they want to conduct their business B2B or B2C. There is no limit or restriction in trade as for B2B or B2C. The boundaries are endless
Few type of tele marketing work, which is endless: -
-Inbound
-Outbound
-Lead Generation
-Sales
-Customer Support
-Surveys
-Consultancy Services
Means resource for telemarketing works: -
-A good telemarketer
-A manual or auto dialer. The later being preferred
-Automatic Call Distributor
-Customer Relationship Management
-Predictive Dialer
-Lead List
-Scripts
